WhatsApp: +233 53 0024 490

PPCL Help Desk

...Frequently Asked Questions (FAQs)

Your Guide to Common Inquiries and Solutions

ABOUT THE COMPANY

WE DEAL IN FAST MOVING CONSUMER GOODS

A. WE ARE LOCATED AT KLAGON ON THE LASHIBI TO ASHAIMAN UNDER BRIDGE

B. WE CAN ALSO BE REACHED ON THE FOLLOWING NUMBERS

  1. 0507726079
  2. 0243009109
  3. 0530024490

ABOUT PAYMENT TERMS

A. YES, BUT UNLESS YOU HAVE PURCHASED FROM US FOR SIX MONTHS.

B. AFTER THE SIX MONTHS, YOU WILL BE ASKED TO FILL IN GUARANTORS’ FORMS WHICH INCLUDES:

I. YOUR BUSINESS CERTIFICATE
II. YOUR PASSPORT PICTURES
III. YOUR QUARANTORS PASS PORT PICTURE

A. PAYMENT ON DELIVERY

B. CREDIT CUSTOMERS ISSUE POST DATED CHEQUES FOR A GRACE PERIOD OF 7 TO 14 14 DAYS

DELIVERY AND SOURCING

A. WE DELIVER ON THE NEXT DAY

A. WE SOURCED FROM

I. OLAM
II. WILMAR
III. SIKA KROABEA
IV. TRADE PASS
V. WE IMPORT AS WELL
VI. OTHERS

A. YOU CAN RETURN THE PRODUCTS IF DOES NOT MEET SPECIFICATION ON TIME

B. HOW LONG DOES IT TAKE FOR A REFUND TO BE DONE?

I. THE MOMENT THE PRODUCTS GET BACK TO THE COMPANY

A. WE DELIVER IN THE WHOLE OF GREATER ACCRA REGION

B. CENTRAL REGION

C. EASTERN REGION

D. VOLTA REGION

A. YES

A. YES, BUT FOR THOSE WHO BUY IN BULK

A. AS MANY TIMES AS YOU WANT TO PURCHASE